Mon - Fri: 10.00AM - 8.00PM | Sat: 9.30AM - 3.00PM | Sun & PH: Closed
+603-7890 4465+603-7890 4465
Frequently Asked Questions
Get an immediate answer from our FAQ bank.
Courier Services
We are resellers for the majority of carriers, including the largest courier companies. DHL Express, FedEX, GDEC, CITY-LINK, TNT and Express Despatch. We help you choose the carrier that best suits your needs based on our experience, delivery time and cost.
We follow up all courier transport from the store, during its transport until delivery.
In addition to courier services, we also offer a variety of convenient and value-added business services such as mailbox services, packaging solutions, pick-up, document services and so on.
Our affiliated carriers deliver goods to many countries. They have the expertise, infrastructure and resources to send your packages to more than 220 countries and territories.
No. MBE will not ship goods that are prohibited by any state, federal or local laws or regulations in the country of origin or destination. Nor goods that may violate any law, or those that may endanger the safety of our employees. Goods that may stain, soil or damage other goods or equipment in the vehicle transporting them or the vehicle itself are also prohibited.
If you are concerned that your goods may fall into one of these categories, get in touch to talk to our shipping experts now.
Please be aware that the import and export of all the following types of goods are always prohibited:
- Animal skins, furs and live animals
- Currency
- Exceptionally valuable items such as antiques or gems
- Dangerous goods*
- Beverages with a high alcohol content*
- Ivory and ivory products
- Pornography
- Tobacco and tobacco products
- Weapons
*Some exceptions apply, talk to the MBE Taman Desa shipping experts to find out.
Mail Boxes Etc. helps you choose a transport solution according to your needs.
There are often solutions to have your shipment arrive the next working day.
We also offer delivery truck solutions, locally we can have your shipment arrived at your intended destination within a few hours.
There is always the option of declaring a product value. In some cases, insurance can also be offered. Need your shipment insured? Get in touch now to check with the shipping experts at MBE Taman Desa.
Mail Box Services
Yes, it is fine to rent a post box as a private person and register the box as a separate postal address
As a customer of Mail Boxes Etc. you get both mail & delivery address for letters & parcels, regardless of carrier.
Yes, we can forward mail & packages from our stores.
With a separate postal address, you always get the mail to the same place regardless of where you move. For example, if you live secondhand and move around a lot, you don’t have to worry about losing important letters & packages.
Yes, our stores are always staffed and can open and scan important letters at any time. We can also schedule scanning of mail according to wishes, for example 2 times/week.
You can pick up the main anytime at our premise during our opening hours.
- 9.30am – 8.00pm (Monday to Friday)
- 9.30am-3.00pm (Saturday)
We are closed on Sunday and public holiday.
Because we have our own, unique postal code, we receive mail daily, Monday to Friday.
We store mail as long as the rent for the mailbox is paid.
We have special mailboxes for families in the same household.
Our contract lengths are 6 or 12 months. Further on request
It’s easy! Just visit MBE Taman Desa and bring valid photo ID.
For business mailbox, we will need a copy of a “fresh” Certificate of Registration of the company as well as valid photo ID and signature of the company signatory. Visit MBE Taman Desa today to get your business mailbox set up.
